TeleSign’s Rich Communication Services (RCS) API allows you to enrich user engagement with advanced features. You can include pictures, gifs, video, create chatbots and more.

Features include:

  • Rich Media - You can include photos, gifs, and video in messages.
  • Message Templates - Create a message for a campaign up front using templates making it easier to send requests.
  • Better Metrics - Measure campaign efficacy through true delivery and read receipts.
  • Trusted Messages - You can include branded messaging using customizable colors and logos and a verified business checkmark.
  • More Conversational - Suggested replies, suggested actions, and the introduction of AI for a more engaging messaging experience.

Compliance with regulations in some countries may require you to give the end-user a way to reply to your message. To add this feature to your integration, you can use the TeleSign Inbound SMS service.